Leaving voicemail messages for customers is a part of the daily routine of The Global Associates Telesales Companies; then the waiting game begins, a lot depends on the number of people calling them back. These voice messages present an opportunity for telesales companies in a sense that the decision makers get to hear them in their quieter moments and can thus be more receptive to a salesperson’s offer. Just leaving half-baked or hastily-written messages won’t serve any purpose though, one must try to leave messages that force those top executives to take notice and call back. Some golden tips are provided here for making your voice mail messages more effective and result-oriented.
· Be brief and to the point
Telesales companies must understand the value of today’s decision-makers’ time. They just don’t have time to listen to elaborate, prolonged messages; one has to be brief and to-the-point to keep them engaged. Just begin with your name and phone number, no designation or company name is needed at the moment.
· Use strong referrals
A good referral will of course attract the attention of the top executives. You get a better chance of delivering your full script if you start with a name that is known to them. It lends you credibility and gives you a better opportunity to hear from the decision maker.
· A half-baked message won’t do
Do your homework if you want to make your voice messages more result-oriented; have a well-researched script before making a call. These executives have a premium on their time, they won’t listen to half-baked messages. You will connect better with them if you are aware of their issues and pain points in advance. Tell them about your prior experience of helping customers in their industry and their situation, and there is every chance they would call you back.
· Focus on their issues
It’s important for telesales companies to understand that the customer is only interested in knowing about their issues and the possible solutions. They are least interested in hearing about your company or achievements, they wouldn’t take a moment in deleting your voice mail if you keep harping about yourself. Your primary focus should be their issues, that will encourage them to listen on.
· Always use a well-crafted script
Going extempore and leaving hasty messages is not a good practice, always use a well-crafted script while leaving voice mails. This helps you in staying brief and you avoid the risk of leaving out salient points of your offer. Maintaining discipline is difficult when you choose to go extempore on a voice mail message.
Leaving voice mails is a good opportunity for telesales companies to win the attention of decision makers in their private moments. It is important to make full use of this opportunity by making your voice messages more effective and result-oriented using above mentioned tips.